Jay’s Outdoor Living is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

1. Collection of Personal Information

We may collect personal information including, but not limited to, your name, email address, phone number, and address when you interact with us. This may occur when you visit our website, submit an enquiry, request a quote, contact us directly, or engage our products and services.

2. Use of Personal Information

We may use your personal information for the following purposes:

• To provide and deliver our products and services
• To respond to enquiries and provide customer support
• To communicate with you regarding quotes, projects, or services
• To personalise and improve your experience with Jay’s Outdoor Living
• To send marketing or promotional communications, where consent has been provided
• To comply with legal and regulatory obligations

3. Disclosure of Personal Information

We may disclose your personal information to trusted third-party service providers where necessary, including but not limited to installers, payment processors, delivery services, and marketing or digital service providers. Reasonable steps are taken to ensure that these parties handle personal information in accordance with applicable privacy laws and only for the purposes for which it was disclosed.

4. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes the use of industry-standard security measures such as secure systems, access controls, and data protection practices.

5. Access and Correction

You may request access to, or correction of, personal information we hold about you. To do so, please contact us using the details provided below.

6. Marketing and Communications

We may use your personal information to provide marketing and promotional materials relevant to our products and services. You may opt out of receiving marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve functionality and user experience. This information may include browsing behaviour, IP address, browser type, and operating system. You can manage or disable cookies through your browser settings.

8. Changes to This Privacy Policy

Jay’s Outdoor Living may update this Privacy Policy from time to time. Any changes will be posted on our website, and continued use of our services after such updates constitutes acceptance of the revised policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled, please contact us at:

Email: info@jaysoutdoorliving.com.au

By engaging with Jay’s Outdoor Living, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy.